| Bil | Type of Services (Building Unit) | TPOR |
| 1 | Estimates and quotations | 15 days |
| 2 | Complaints and Services Requests | 5 days |
| 3 | Direct Labor | 5 days |
| 4 | Term Contract | 16 days |
| Bil | Type of Services (Air Unit) | TPOR |
| 5 | Water and Gas supply complains | 5 min |
| 6 | Repairing Water and Gas pipes | 6 hour |
| 7 | Water Tanker services | 4 hour |
| 8 | Informing Public for Water supply disruptions | 1 day earlier |
| 9 | Responding to Water quality complains | 4 days |
| 10 | Giving respond to Water and Gas meter applications | 14 days |
| 11 | Giving respond to Water bills request | 14 days |
| 12 | Giving respond to change of ownership | 10 days |
| 13 | Application to change of tariff from temporary to permanent supply | 10 days |
| 14 | Application to vacant Government rented House | 10 days |
| 15 | Application to accommodate Government rented House | 10 days |
| Bil | Type of Services (Road Unit) | TPOR |
| 16 | Direct Labor | 5 days |
| 17 | Term Contract | 2 weeks |
| 18 | Quotation | 10 weeks |
| 19 | Others | 1 week |
| 20 | Repairing road potholes | 2 day |
| 21 | Application for laying stones | 3 weeks |
| 22 | Application for road upgrading | 3 weeks |
| 23 | Early responses for Emergency works | 24 hours |
| 24 | Producing 'Permit to Dig' letter | 2 weeks |
| 25 | Producing 'Permit to use a road' letter | 3 weeks |
| Bil | Type of Services (Drainage Unit) | TPOR |
| 26 | Application for Development (DCU) | 13 days |
| 27 | Application for 'Permit to Dig' | 5 days |
| 28 | Complain | 7.5 days |
| Bil | Type of Services (Sewerage Unit) | TPOR |
| 29 | Responding to Sewerage complains | 7 days |
| 30 | Requesting for application status | 7 days |
| 31 | Repairing Sewerage Pipes or blockages (Small scale repair) | 14 days |
| 32 | Repairing Sewerage Pipes or blockages (Large scale repair) | 21 days |
| 33 | Application for Development (DCU) - Required amendment form QP | 14 days |
| 34 | Application for Development (DCU) - Required No amendment form QP | 21 days |
| 35 | Responding to Other Departments request | 7 days |
| Bil | Type of Services (Unit Mechanical) | TPOR |
| 36 | Application for TIR - For write-off | 14 days |
| 37 | Application for TIR - For vehicle accident | 7 days |
| 38 | Application for TIR - For new vehicle | 14 days |
